{"id":71,"date":"2025-07-26T08:17:37","date_gmt":"2025-07-26T06:17:37","guid":{"rendered":"http:\/\/grupapodgorski.pl\/?page_id=71"},"modified":"2025-10-13T20:06:28","modified_gmt":"2025-10-13T18:06:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/grupapodgorski.pl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FREQUENTLY ASKED QUESTIONS ABOUT OUR SERVICES<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Answers to questions regarding transport, forwarding, and pallet production.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you didn\u2019t find the answer to your question, contact us. We will clarify any doubts and help you find the best solution.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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PALLET PRODUCTION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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What types of pallets do you produce?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

We produce single-use pallets in standard sizes as well as custom-made pallets, according to the individual requirements of our clients.<\/span><\/p><\/div>\n <\/div>

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Do you offer pallets with non-standard dimensions?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

Yes, we can produce custom-made pallets according to technical drawings or the client\u2019s requirements.<\/span><\/p><\/div>\n <\/div>

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What is the minimum lead time for pallet orders?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

The lead time for standard pallet orders is usually 2\u20133 weeks, while custom pallets may take slightly longer.<\/span><\/p><\/div>\n <\/div>

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Do you manufacture pallets with IPPC certification?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

Yes, we offer pallets with IPPC certification, compliant with international cargo transport standards.<\/span><\/p><\/div>\n <\/div>

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Is it possible to order pallets in smaller quantities?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

The minimum order is a full truckload. For smaller orders, we encourage you to contact us to discuss the details.<\/span><\/p><\/div>\n <\/div>

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Can you produce pallets compliant with EPAL standards?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

We do not manufacture EPAL pallets ourselves, but we cooperate with companies that do.<\/span><\/p><\/div>\n <\/div>

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Do you offer storage for pallets\/cargo?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

Not at the moment, but a modern logistics warehouse is currently under construction.<\/span><\/p><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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What types of transport do you offer?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

We offer road transport (FTL and LTL). We ensure services are tailored to the diverse needs and requirements of our clients.<\/span><\/p><\/div>\n <\/div>

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Do you handle international transport?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

Yes, we provide transport services across Europe, including international and express shipments.<\/span><\/p><\/div>\n <\/div>

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What types of goods can I transport?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

We transport all goods that do not require special permits, from palletized items to irregularly shaped equipment, as well as oversized cargo.<\/span><\/p><\/div>\n <\/div>

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How long does the transport take?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

The transport time depends on various factors, such as location, type of transport, and vehicle availability. Typically, we complete shipments within a few business days.<\/span><\/p><\/div>\n <\/div>

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Can I order express or weekend transport?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

Yes, we offer express services, as far as possible and in accordance with applicable regulations.<\/span><\/p><\/div>\n <\/div>

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Is the transport insured?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

Yes, we provide standard transport insurance. For valuable goods, we offer additional coverage.<\/span><\/p><\/div>\n <\/div>

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How much does the transport service cost?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

The cost of transport depends on several factors, such as the type of transport, weight, dimensions of the goods, and location. Please contact us to receive an accurate quote.<\/span><\/p><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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TRANSPORT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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FORWARDING<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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What forwarding services do you offer?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

We provide forwarding services including road, managing the entire logistics process from loading to delivery.<\/span><\/p><\/div>\n <\/div>

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What information is required when placing a forwarding order?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

We need information about the type of transport, the date and location of pickup and delivery, the weight and dimensions of the cargo, as well as any special requirements.<\/span><\/p><\/div>\n <\/div>

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Do you offer forwarding services outside Europe?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

Yes, we provide transport and forwarding services not only in Europe but also in other parts of the world, tailoring our offerings to the client\u2019s needs.<\/span><\/p><\/div>\n <\/div>

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What documents are required to execute a forwarding order?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

Required documents include, among others, a proforma invoice, waybill, customs declaration (if applicable), and other transport-related documents.<\/span><\/p><\/div>\n <\/div>

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What does the process of providing a forwarding service look like?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

After placing a forwarding order, we organize the transport in cooperation with our partners and subcontractors, and then monitor the entire transport route to ensure timely delivery.<\/span><\/p><\/div>\n <\/div>

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Can I arrange transport in one direction and have the return go to a different destination?<\/span><\/path><\/svg><\/span><\/path><\/svg><\/span><\/div>

Yes, we offer such solutions, allowing transport to be organized in both directions, to and from the destination.<\/span><\/p><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Would you like to know more?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Contact us \u2013 we will be happy to advise you and prepare an offer tailored to your needs.\nFill out a short form and we will get back to you as soon as possible.<\/span><\/p>

The more information you share, the quicker and more precise our reply will be.<\/b><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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